The Mission

European security is at a turning point, and the war in Ukraine has demonstrated that unmanned systems are the decisive factor on the modern battlefield. These platforms are only as effective as the data links that connect them. This is our role, we build resilient, mass producible data links. We are looking for a Technical Sales Manager who understands the gravity of this mission and has the technical and sales grit to deliver these systems to our customers.

About the Role

Join ZeroPhase as an Operations, Supplier & Quality Manager to lead all operational activities related to manufacturing, supplier management, and product certification. You’ll be responsible for building and managing our supply chain, ensuring production readiness, quality excellence, and compliance with industry standards. Working cross-functionally with engineering and product teams, you will enable efficient, high-quality manufacturing and help establish ZeroPhase’s operational foundation for scale.

Responsibilities

• Manage supplier selection, onboarding, and contract negotiations for EMS and component vendors.

• Plan and oversee production schedules, material planning, and supply chain coordination.

• Collaborate with engineering teams to ensure design for manufacturability (DFM) and smooth production ramp-up.

• Implement and manage Quality Management Systems (QMS) including ISO 9001 certification.

• Drive quality control, process audits, and continuous improvement with EMS partners.

• Coordinate key testing and validation activities with suppliers (e.g. first article inspections, reliability tests).

• Support structured problem-solving and corrective action tracking with EMS partners when issues arise.

• Lead product certification and compliance efforts (e.g. CE, FCC, RoHS, REACH) with external partners.

• Ensure full traceability and documentation of production and certification records.

• Contribute to operational roadmaps and help shape ZeroPhase’s manufacturing strategy.

Requirements

• Bachelor’s degree in engineering, industrial management, or related discipline.

• 5+ years of experience in operations, supply chain, or supplier management within the electronics/hardware sector.

• Proven track record in EMS coordination, supplier negotiations, and production planning.

• Experience implementing and maintaining ISO 9001 or similar QMS frameworks.

• Working knowledge of PCBA production, assembly, and test processes.

• Familiarity with product certifications and testing/validation processes.

• Strong organizational, analytical, and communication skills.

• Fluent in English; German proficiency is a plus.

Nice to Have

• Experience in RF-based systems, SoC integration, or IoT hardware.

• Previous experience in defense, aerospace, or regulated industries.

• Knowledge of ERP/MRP tools or production management software.

• Exposure to startup environments with hands-on operational ownership.

Why Join ZeroPhase

At ZeroPhase, you will play a key role in establishing the operational backbone of a fast-growing, mission-driven hardware company. You’ll have direct impact on the manufacturability, quality, and compliance of products that enable the future of secure communications.